Return and Exchange Policy
Exchanges
We accept exchanges within 14 days of receiving your purchase. To be eligible for an exchange, items must be unwashed, unworn, and undamaged, with all original tags attached. A valid receipt must also be provided.
Please note: After 14 days from the date of receipt, we are unable to offer an exchange or store credit.
Online Order Refunds (if applicable)
If you would like to return an item purchased online, please contact us first before proceeding. Once approved, follow the steps below:
-
Ship the item(s) to:
HONOR BABY & CHILD
5722 111 Street
Edmonton, Alberta T6H 3G1 - Email us to confirm your return and include your order number and reason for return.
Once we receive your return, we will contact you within 24 hours to confirm whether the item is eligible for a refund, exchange, or store credit.
Please note: Customers are responsible for return shipping costs.
Sale Items
All sale items are final sale. No exchanges, refunds, or store credit will be issued.
-
We reserve the right to cancel an order if stocks are no longer available. In the event that the transaction has already been completed, a team member will contact you and a refund will be made to the original method of payment.